All of CompuNet's billing is handled locally through our main lab in Dayton, Ohio. CompuNet will file insurance claims for every patient. We are providers for Medicare, Medicaid, and most insurance plans.
Most physician offices send insurance information with your laboratory specimen, but occasionally, we will need additional information. If your lab specimen is collected at one of our patient service centers, we will make copies of your insurance information each time you visit.
After the insurance payment has been received, we will bill you the balance due.
When calling about your account please have your insurance card/information.
To mail your payment:
Include payment stub with your check, money order, or credit card information and mail to:
CompuNet Clinical Laboratories
PO Box 714133
Cincinnati, OH 45271-4133
To contact the Billing Department:
Call (800) 686-2252 or (937) 296-0844
Hours: Monday thru Friday, 8:30 AM to 4:30 PM
Email: Billing Manager
Patients sometimes ask why they receive more than one request for insurance information from our billing office. Because of our strict adherence to Privacy and the numerous insurance coverage changes, we do not maintain a database of all patient insurance information. A request for insurance information may be made each time you have testing done at CompuNet.
- If you receive an invoice from us, it will indicate if an insurance claim has already been filed.
- If a claim has not yet been filed, please complete the form on the back of the invoice, return it to our office or call the Billing department. We will be happy to file a claim for you. If possible, include a front and back copy of your insurance card.
- For questions about laboratory coverage - contact your insurance plan provider or benefits specialist.